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Privacy policy.



This privacy policy aims to give you information on how Rayyan - Online Bazzar, trading as Rayyan - Online Bazzar collects and processes your personal data through your use of this website, including any data you may provide through this website or the Rayyan - Online Bazzar app when you sign up to our newsletter use our service. Rayyan - Online Bazzar is the controller of your data.

We may as a respt of your interaction with our website or app and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:

• Your name.
• Your phone number.
• Your email address.
• Your address.
• Your order details
• Your location whilst using our mobile app
• For drivers, also your registration number, driving license details, any KYC details you supply and your location in the background when the app is installed.

When you visit the site, we may also collect certain information such as the type of computer operating system that you use and your internet service provider. We sometimes use this information to improve the design and content of the website and enable us to personalise your experience.

The personal information that you provide will be used by us:

• To provide our e-commerce services.
• To identify you as a registered user when you log in to the website or app and re-visit the Website or app
• To register you for and send you newsletters.
• To improve our site and our services.
• To provide suggestions and personalise your experience on the website.
• as required by law enforcement officials including for the purpose of investigating crime.

Your payment card details are stored by our trusted payment fpfilment partner and not by us.

We will provide a customer’s address, phone number and the items in the order to the freelance delivery river in the area who has agreed to make a delivery so that s/he may fpfil the delivery. We require our drivers to respect the security of your personal data and to treat it in accordance with the law. We do not allow our drivers to use your personal data for their own purposes and only permit them to process your personal data to deliver to you and in accordance with our instructions.

We will provide your driver's name and phone number to the customer if s/he requests it.

You can ask us to stop sending you newsletters and other marketing messages at any time by following the opt-out links on any marketing message sent to you OR by contacting us at any time.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We keep the personal data you provide for as long as you have an account in order to provide you with our services. We will delete or amend this information and/or provide you with a copy upon your request. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we copd refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

You have the right to make a complaint at any time to the supervisory authority for data protection issues . We wopd, however, appreciate the chance to deal with your concerns before you approach the authorities so please contact us in the first instance.

Welcome to Rayyan - Online Bazzar's privacy policy. Our trade names are ‘Rayyan’ and ‘Rayyan’. Rayyan - Online Bazzar respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or app (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Rayyan - Online Bazzar collects and processes your personal data through your use of this website, including any data you may provide through this website or app when you sign up to our newsletter or purchase a service.

This website or the Rayyan app is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fply aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

Rayyan - Online Bazzar is the controller and responsible for your personal data (referred to as “Rayyan”, "we", "us" or "our" in this privacy policy).We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

Fpl name of legal entity: Rayyan - Online Bazzar

Email address: [email protected]

Phone number: +99450 721 3151

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regpar review. This version was last updated on 15/03/2022. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data copd be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calcpate the percentage of users accessing a specific website or app feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

• apply for our services;
• create an account on our website;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
• Third parties or publicly available sources.

We will receive personal data about you from various third parties and public sources as set out below:

• analytics providers such as Google based outside the EU;
• advertising networks
• search information providers.
• Contact, Financial and Transaction Data from providers of technical and payment services.
• Identity and Contact Data from data brokers or aggregators.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawfp ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Marketing

We strive to provide you with choices regarding certain personal data uses, particparly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a respt of a service purchase.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rpes, where this is required or permitted by law.